Privacy Policy

Your personal information is information about You. We obtain personal information from You through contact with You from, for example, emails, telephone calls and texts, registering for and purchasing Our Services

The personal information which We will hold about You, derived from the above, will include Your name, home address, email address, mobile and/or other contact telephone number and details of Your requirements

Your personal information will only be used in the following ways:
• to respond to Your enquiries and complaints
• to administer offers in respect of Our services
• to occasionally contact You with information regarding additional services which we believe will be of interest and/or use to You.
• to improve our websites and Services according to Your needs
• to update, consolidate and improve the accuracy of Our records
• to evaluate the effectiveness of the Services which We offer to You
• to produce anonymised data, reports and statistical analysis of Our client base to assist Us in understanding the needs’ of Our clients and thus improve Our Services. These will only be utilised by Us and NEVER be shared with anyone else

Your personal information will only ever be utilised by Us and will NEVER be shared with others Your personal information will never be transferred abroad The Data Protection Act 1998 provides You with rights to request the personal information which is held by Us relating to You. A small administrative cost of £10.00 may be charged for supplying this information and we may require proof of Your identity before doing so. Should You require this information, please contact Us at hello@brambleandyarn.co.uk

We will not retain this information longer than is necessary for the maintenance of Your account, or for legal or regulatory reasons
While we will take all reasonable steps to ensure all personal information is retained in a safe manner, no legal responsibility will be taken for loss or theft of this information

Disclaimer
We undertake to perform the Services with all reasonable care and skill. We, our servants, agents or employees, do not assume any liability for the services provided to You through Our Services and no guarantee is made regarding these Services. We have no obligation or liability whatsoever in contract, tort or otherwise to You for any direct, indirect or consequential losses arising in connection with the provision of Our Services to You. Similarly, whilst We seek at all times to provide You with the best possible information and assistance, We do not assume liability for any advice or information which is deemed to be incorrect by You

We may at times provide links through Our websites to other websites but have no control over the content and availability of these sites. The provision of any such links does not imply that We approve of these websites or the content contained therein

We, together with our internet advisers, work hard to ensure that our websites and personal computers are safe and fully operational at all times although in certain instances there may be technical problems beyond Our control. If such problems do occur, We will not be liable for any implications of technical fault, including the loss and/or theft of personal information and information pertaining to our Services for You. While We will take all reasonable steps to ensure this information is retained in a safe manner, no legal responsibility will be taken for loss or theft of this information

We do not accept liability for any damage to Your computer system or loss of data that may occur as a result from Your use of our website and other electrical devices and We can not guarantee that any files which You download are free from viruses, contamination or destructive features